It’s 1pm, you haven’t collected my tree yet!?

Our collection teams will be out all day and have a large area to cover, so may not get to you in the morning. Don’t worry though, it doesn’t mean we’ve forgotten about you. However, if your tree is still outside at 1pm, please message the phone number in your reminder email just letting us know your tree’s still outside, so on the off chance we’ve already been passed and missed you, we can come back!